Your privacy is very important to 10option, the owner and operator of the website located at www.10option.com as well as the local sites there under. We at 10option are committed to maintaining the confidentiality of the personal information collected by us in order to allow you to enjoy your use of our website by safeguarding it and utilizing appropriate software and hardware architecture, techniques, methods and procedures as customary in the industry.
2. What Personal information is collected and for what purpose?
As part of the Site account opening process and to allow us to provide services to you, we will ask you to provide us with a user name, email address and a password. In some cases we may also ask you to provide certain personal information such as your full name, date of birth, country of residence, and Twitter and Facebook user names.
We, members of our corporate group, our affiliates and third parties providing services on our behalf will use your personal information described above for various purposes such as:
- to provide information and/or services to you;
- identification and verification purposes;
- statistical analysis and research;
- research and development;
- marketing, market research and customer profiling;
- data analysis;
- to comply with licensing and regulatory requirements.
We may disclose your personal information:
1. if required to do so by law or by regulatory authority;
2. if we believe in good faith that such action is necessary:
- to comply with any law or comply with legal process served on us;
- to protect and defend our rights or property;
- to any regulatory body or licensing body or authority;
- to third parties who provide services to us or on our behalf;
- to any third party that purchases us or our business or any part of us or our business;
3. with your consent;
4. for the purposes of disaster recovery; or
5. as set out in Section 6 below.
our personal information may be processed by us, other members of our corporate group, our affiliates, our agents and third parties providing services to us, in any jurisdiction and we will use all reasonable commercial efforts to comply with the terms of any data protection laws applicable to our activities.
We will only use your name in publicity materials with your consent.It is very important that you complete the account details with valid information, since it will be used for the aforementioned purposes. You are required to advise us of any relevant changes to your personal information, if and where applicable.
3. Special Promotions Privacy Terms
10option may, from time to time, initiate certain bonus programs and other promotional activities (collectively, the “Promotions”), in connection with which certain additional personal information may be collected from our users. Specifically, the personal information that may be collected in connection with our Promotions includes a user’s name, surname, room nickname (i.e. the nickname the user gives him/herself in connection with the specific Promotion), email address, and country of residence. In addition, in certain Promotions as well as in certain cases in which further verification procedures so require, a user may also be asked to provide a telephone number and a facial photograph together with the user’s ID.
10option may disclose the personal information described above to such third parties with whom 10option partners in connection with the Promotions.
You should also do your part in protecting your information. Your login credentials are confidential and you are obliged to keep your login credentials secret and confidential at all times and to take all efforts to protect their secrecy and confidentiality.
Please be advised, however, that due to the nature of Internet communications and evolving technologies, unauthorized entry or use, hardware or software failure, and other factors, the security of user information may be compromised at any time. No method of transmission over the Internet, or method of electronic storage, is 100% secure.
5. Restrictions of Confidentiality
Due to the legal, regulatory and security environment in which we operate, 10option may be required, under certain circumstances, to disclose personally identifiable information of our users and we may not be permitted to inform you that we have done so. 10option will use reasonable endeavors to limit such disclosure where 10option believes in good faith that it is required to do so in response to a subpoena, warrant or other legal process, or where reasonably necessary to identify, contact or bring legal action against persons or entities to preserve and/or enforce 10option’ rights. Further, we can, and you authorize us to, disclose your user identification information to third party agents of 10option or official government bodies as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy or other unlawful activity or activity that may expose us to legal liability.
6. Who receives your information?
7. Your rights in relation to your information
We aim to keep our information about you as accurate as possible. You can write to us at any time to review, change, obtain a copy of your information or have your details altered or corrected in accordance with your rights under applicable laws, and in such event we may require evidence of your identity. In order to contact us regarding your information please e-mail [email protected] We may in certain circumstances levy a small charge to cover the cost of administration regarding any request made by you in this regard.
The Site may contain links to third parties’ websites. While we attempt to provide links to sites that value your privacy, we cannot be responsible for the content or privacy policies of such sites. We encourage you to carefully review the privacy policies of such third parties’ websites prior to any use of such websites.
9. Opt-Out Options
We and other members of our corporate group may occasionally send you emails with information on events and news or information regarding new services or in connection with customer support matters. If you no longer wish to receive our email newsletters, you can opt-out, at any time, by sending us an email to [email protected] requesting removal of your email address from any such mailing lists. If applicable, you may also opt-out from receiving marketing communications from us by following instructions on our email communications explaining how to unsubscribe from our email mailing lists. We will take appropriate steps to fulfill your request within reasonable time; however, it may take a few days or longer to process your request during which you may still receive marketing communications from us. We reserve the right to send you non-marketing notice about your account, even if you opt-out of all email notifications.
If you decide to terminate your account with us, you may do so by sending us an email to [email protected] your request and providing us with your 10option Username and email address with which you registered. If you terminate your account, your profile will be removed from the Site, however, deletion may not be immediate and we may continue keeping your personal information in our records for audits and other administrative purposes.